HoustonMicro
TM
TERMS AND AGREEMENT
WARRANTY AND RETURN POLICY

HOUSTONMICRO HARDWARE PRODUCTS ARE WARRANTED AGAINST MANUFACTURERS DEFECT FOR A PERIOD OF 24 MONTHS FROM THE DATE OF INITIAL SHIPMENT. ADDITIONALLY, WITHIN 2 WEEKS FROM DELIVERY TO THE CUSTOMER, THE PRODUCT MAY BE RETURNED FOR A FULL REFUND UNDER CONDITION THAT THE ITEM HAS NOT BEEN DAMAGED IN ANY WAY AND IS IN SELLABLE CONDITION.  SOFTWARE OR FIRMWARE IS PROVIDED AS INFORMATIONAL AND EXAMPLE CODE ONLY, AND IS NOT COVERED UNDER WARRANTY. FOR WARRANTY RETURNS, HOUSTONMICRO MUST RECEIVE A WRITTEN OR EMAIL COMMUNICATION FROM THE CUSTOMER, ALONG WITH PROOF OF PURCHASE. AN RMA NUMBER WILL THEN BE ASSIGNED ALLOWING THE RETURN OF THE HARDWARE PRODUCT. THE ORIGINAL PRODUCT MUST BE IN UNDAMAGED CONDITION TO BE COVERED UNDER WARRANTY. IF IT IS DETERMINED BY HOUSTONMICRO THAT MANUFACTURER DEFECT EXISTS, A REPLACEMENT WILL BE EXCHANGED AT NO COST TO THE CUSTOMER. THIS WARRANTY DOES NOT COVER DAMAGE CAUSED BY NEGLECT, IMPROPER USE, IMPROPER USE OF INTERFACES, VOLTAGE OR CURRENT LEVELS, USE IN HUMID OR WET CONDITIONS, MECHANICAL DAMAGE, OR USE OUTSIDE THE RESTRICTIONS DESCRIBED BELOW IN “USE AGREEMENT AND DISCLAIMER”.

SHIPPING TERMS

PRODUCTS ARE TYPICALLY BUILT AND SHIPED WITHIN 6 TO 8 WEEKS AFTER RECEIPT OF ORDER (ARO). PARTS AVAILABILITY MAY IMPACT SHIPPING TIMES. CUSTOMIZATION MAY REQUIRE ADDITIONAL NRE AND LEAD TIME.  FOR QUANTITY ORDERS, OR CUSTOM SYSTEMS, PLEASE CONTACT US  FOR ADDITIONAL TERMS AND PRODUCTION / DELIVERY ESTIMTES.

PRIVACY POLICY

WE REPSECT OUR CUSTOMER'S PRIVACY.  CUSTOMER INFORMATION WILL BE PROTECTED, AND USED ONLY FOR OUR INTERNAL CUSTOMER DATABASES AND TO PROVIDE INFORMATION REGARDING PRODUCT MAINTENANCE, UPDATES, ERRATA, OR OTHER PRODUCT INFORMATION.  WE DO NOT DISTRIBUTE OR SELL YOUR INFORMATION TO THIRD PARTIES.

USE AGREEMENT AND DISCLAIMER

HOURSONMICRO PRODUCTS  ARE TYPICALLY  CONTROLLER BASED EMBEDDED SYSTEMS DESIGNED FOR USE EXCLUSIVELY IN COMMERCIAL ENVIRONMENTS AND APPLICATIONS SUCH AS LABORATORIES, ACADEMIA, SCIENTIFIC, PROTOTYPING, RESEARCH, DEVELOPMENT, TEST, EVALUATION, ANALYTICAL, NON-CRITICAL CONTROLLER APPLICATIONS, OR OTHER SIMILAR COMMERCIAL USE. THE PRODUCT IS NOT DESIGNED FOR GENERAL CONSUMER USE AND SHOULD BE OPERATED ONLY BY THOSE EXPERIENCED AND SKILLED IN ELECTRONIC SYSTEMS. AS IN ANY EMBEDDED CONTROLLER SYSTEM, THESE PRODUCTS ARE TYPICALLY USED AS A SUBASSEMBLY OF A LARGER USER APPLICATION SYSTEM. ANY POTENTIAL RADIO EMISSIONS ARE THUS DEPENDENT ON THE FINAL CUSTOMER END-PRODUCT DESIGN AND CONFIGURATION. THE FINAL END-PRODUCT OR USE IS THE RESPONSIBILITY OF THE CUSTOMER, WHO MUST ENSURE THAT THE FINAL SYSTEM COMPLIES WITH APPLICABLE FCC LAWS AND REGULATIONS. THIS PRODUCT IS DESIGNED WITHOUT REDUNDANCY OR RUGETIZED TECHNIQUES AND MUST NOT BE USED IN APPLICATIONS WHERE FAULT TOLERANCE OR HIGH RELIABILITY MAY BE REQUIRED INCLUDING MEDICAL OR LIFE SUPPORT SYSTEMS, AIR, GROUND, SPACE, OR SEA TRANPORTATION SYSTEMS, FINANCIAL DATA AND TRANSACTION SYSTEMS, OR OTHER SIMILAR CRITICAL APPLICATIONS. THE PRODUCT IS DESIGNED FOR TYPICAL CONTROLLED INDOOR LABORATORY CONDITIONS, AND MUST NOT BE USED IN APPLICATIONS WHERE HIGH TEMPERATURE, MOISTURE, HUMIDITY, VIBRATION, OR RADIATION MAY BE ENCOUNTERED. BY THE PURCHASE OR USE OF THIS PRODUCT, YOU HEREBY AGREE TO THESE TERMS AND RESTRICTIONS, INCLUDING THE TERMS IN "INTELLECTUAL PROPERTY AGREEMENT" AND "EXPORT COMPLIANCE AGREEMENT" DESCRIBED HEREIN.

INTELLECTUAL PROPERTY AGREEMENT

THE HOUSTONMICRO PRODUCT IS CONSIDEDRED INTELLECTUAL PROPERTY BELONGING TO HOUSTONMICRO, AND  IS COVERED UNDER  TRADEMARK, COPYRIGHT, OR PATENT LAW.  BY THE PURCHASE OF THIS PRODUCT, THE USER IS HEREBY LICENSED TO USE THE PRODUCT PER THE RESTRICTIONS IN "USE AGREEMENT AND DISCLAIMER".  HOWEVER THE USER OR ANY OTHER ENTITY OR PERSON IS NOT PERMITTED, AT ANY TIME, TO COPY, DUPLICATE, SELL COPIES OR REPRODUCTIONS, REVERSE ENGINEER, OR OTHERWISE INFRINGE ON SAID INTELLECTUAL PROPERTY ASSOCIATED WITH THIS PRODUCT.  FOR INFORMATION ON INTELLECTUAL PROPERTY INCLUDING PATENTS OR PENDING PATENTS, PLEASE CONTACT OUR LEGAL COUNSEL AT THE ADDRESS NOTED BELOW.

EXPORT COMPLIANCE AGREEMENT

THE HOUSTOMICRO SYSTEM BOARD PRODUCT HAS BEEN REVIEWED AND FOUND TO BE REGULATED FOR EXPORT BY THE U.S. DEPARTMENT OF COMMERCE UNDER THE BUREAU OF INFORMATION AND SECURITY, AND HAS BEEN ASSIGNED AN ECCN DESIGNATION OF EAR-99. THE PRODUCT IS NOT DESIGNED OR MODIFIED FOR MILITARY USE. BY THE PURCHASE OR USE OF THIS PRODUCT, THE CUSTOMER DECLARES AND AGREES THAT THE PRODUCT WILL NOT BE EXPORTED OR RE-EXPORTED TO ANY EMBARGOED COUNTRIES, A PERSON OR ENTITY ON THE DEBARED OR DENIED LISTS, OR ANY ENTITY OR PERSON WHERE SUCH DEEMED EXPORT OR USE WILL BE NON-COMPLIANT WITH APPLICABLE U.S. EXPORT LAWS OR REGULATIONS.



Copyright 2019 HoustonMicro Computer Company, LLC


HoustonMicro Computer Company, LLC
P.O. Box 891487
Houston, TX. 77289-1487